We want you to be happy with your RUNVO purchase. If you're not completely satisfied, we offer a straightforward refund process.
You may return any item within 14 days of receiving it for a full refund, provided the item is unused and in its original condition and packaging.
To initiate a return, contact us at info@runvoclub.com with your order details. We will provide instructions on how to return your item.
Once we receive and inspect your returned item, a full refund will be issued to your original payment method within a reasonable timeframe.
Return shipping costs are the responsibility of the customer unless the item was faulty or incorrectly supplied.
This policy is governed by the laws of Australia.
For refund enquiries, contact info@runvoclub.com.